Loan Offer Policy

1. Introduction

At Abottmax, we are committed to providing accessible and affordable loan solutions to individuals and businesses. Our Loan Offer Policy is designed to outline the terms, conditions, and procedures under which we extend loans to qualified applicants. We aim to ensure transparency, fairness, and compliance with all relevant laws and regulations.

2. Eligibility Criteria

To qualify for a loan from Abottmax, applicants must meet the following general eligibility criteria:

  • Age: Applicants must be at least 18 years of age.
  • Residency: Applicants must be a legal resident of [Country/Region].
  • Income: Applicants must demonstrate a reliable and consistent source of income (e.g., employment, business income).
  • Credit History: A credit check may be performed to assess the applicant’s creditworthiness. However, all applicants will be considered individually, including those with less-than-perfect credit.
  • Debt-to-Income Ratio: Applicants must meet our internal debt-to-income ratio guidelines, which help us assess repayment capacity.
  • Documentation: Applicants must submit valid identification (e.g., passport, national ID card), proof of address, proof of income, and any other documents as required by Abottmax.

We reserve the right to request additional information or documentation to process your application.

3. Loan Products Offered

Abottmax offers a variety of loan products to meet the needs of our customers:

  • Personal Loans: Unsecured loans designed for individuals who need financial support for personal purposes, such as medical expenses, home improvements, or educational costs.
  • Business Loans: Loans for small and medium-sized businesses seeking to expand or cover operational costs.
  • Auto Loans: Loans for purchasing new or used vehicles, with flexible repayment terms.
  • Mortgage Loans: Loans to help individuals and families purchase or refinance homes.

Each loan type has its own eligibility criteria, loan limits, interest rates, and repayment terms. Applicants should review the specific terms for each product to determine the best option for their needs.

4. Loan Terms and Conditions

Loan terms are based on the applicant's financial profile and the type of loan requested. Key loan terms may include:

  • Loan Amount: Loan amounts range from [minimum amount] to [maximum amount], depending on the loan type and the applicant's eligibility.
  • Interest Rates: Interest rates are competitive and based on the applicant’s credit history, the loan type, and prevailing market rates.
  • Loan Term: The loan term can range from [X months] to [Y years], depending on the loan product.
  • Repayment Schedule: Repayment can be made via monthly, bi-weekly, or other agreed-upon schedules.
  • Late Payment Fees: Late payments will incur a fee of [specific amount/percentage], and persistent late payments may result in further action, including reporting to credit bureaus.
  • Prepayment: Borrowers may prepay their loan without penalty, unless otherwise specified in the loan agreement.

Specific loan terms will be outlined in the formal loan offer provided to each applicant upon approval.

5. Application Process

To apply for a loan with Abottmax, applicants must complete the following steps:

  1. Submit an Application: Applicants can apply online through our website or visit one of our physical locations.
  2. Document Submission: Provide all necessary documentation, such as proof of identity, income, and residency.
  3. Credit Assessment: Abottmax will review the applicant’s credit history, financial information, and eligibility for the loan.
  4. Loan Approval: Once the loan is approved, the applicant will receive a formal loan offer, including detailed terms and conditions.
  5. Sign the Agreement: Applicants must sign the loan agreement, which outlines all terms and conditions, before receiving the funds.
  6. Loan Disbursement: After the loan agreement is signed, funds will be disbursed to the borrower’s account.

6. Approval and Denial of Loan Applications

Loan applications are evaluated based on several factors, including credit score, income, and overall financial health. Abottmax reserves the right to approve or deny any loan application at its discretion. Reasons for denial may include:

  • Insufficient income or unstable employment.
  • Unsatisfactory credit history or inability to meet the debt-to-income ratio.
  • Failure to provide the necessary documentation.

Applicants who are denied a loan will be informed of the decision and may receive an explanation or suggestions on improving their eligibility for future loan applications.

7. Loan Repayment

Repayment of loans is due according to the schedule outlined in the loan agreement. Abottmax provides flexible repayment methods to make the process convenient for borrowers, including:

  • Bank Transfers
  • Direct Debit
  • Online Payment Portal
  • Mobile App Payments

Borrowers are encouraged to make timely payments. Failure to meet repayment obligations may result in penalties, additional fees, or legal action, and will negatively affect the borrower’s credit score.

8. Data Privacy and Security

At Abottmax, we prioritize the privacy and security of your personal and financial information. All data collected during the application and loan process will be kept confidential and used only for the purposes of loan assessment and servicing, in compliance with applicable data protection laws.

For more information, please refer to our Privacy Policy available on our website.

9. Amendments to the Loan Offer Policy

Abottmax reserves the right to modify this Loan Offer Policy at any time. Any changes will be communicated to customers via email or through our website. These changes will apply to all future loan applications, and it is the applicant's responsibility to stay updated on any policy revisions.

10. Contact Information

For more information or inquiries about our loan offer policy, please contact us:

  • Phone: 09060342957
  • Email: abottmaxgroup@gmail.com
  • Website: https://abx.abottmaxlcns.com/
  • Office Address: Block T, House 12A, June 12 Road, Abraham Adesanya Housing Estate, Ajah

  • Loan Offer Policy for Abottmax Financial Subsidiary

    Effective Date: September  10th 2024
    Review Date: September  09th 2025
    Version: 1.1
    Document Owner: Credit Risk & Compliance Department

     

    1. Purpose

    To define the principles, eligibility criteria, terms, and procedures for offering loans to customers via the Abottmax mobile app, ensuring transparency, fairness, and regulatory compliance.

     

    2. Scope

    Applicability of the Loan Offer Policy

    This policy governs the design, delivery, and oversight of loan products offered through Abottmax’s financial app. It ensures consistency, fairness, and regulatory compliance across all touchpoints.

    1. All Loan Products Offered Through the Mobile App

    This includes every type of loan made available to users via the app interface:

    • Personal Loans: Unsecured loans for general personal use.

    • Salary Advance Loans: Short-term loans linked to verified salary accounts.

    • Microloans: Small-value loans for informal sector users with limited documentation.

    • SME Loans: Business loans for registered small and medium enterprises.

    • Emergency Loans: Fast-disbursing loans for urgent needs.

    • Buy Now Pay Later (BNPL): Structured repayment loans tied to purchases.

    Each product must:

    • Be presented with clear terms and conditions

    • Include transparent pricing (APR, fees, penalties)

    • Be subject to the same credit assessment and consent protocols

    2. Individual Customers (Retail Lending)

    The policy applies to all retail users who:

    • Download and register on the mobile app

    • Apply for or receive loan offers

    • Are subject to KYC and credit scoring

    Customer obligations and protections include:

    • Full disclosure of loan terms before acceptance

    • Right to withdraw from a loan offer before disbursement

    • Access to repayment schedules and support

    • Protection under NDPA and CBN consumer guidelines

    3. Internal Teams Involved in Credit, Risk, Support, and Compliance

    This policy binds all internal departments that contribute to the loan lifecycle:

    Credit Team

    • Designs loan products and eligibility criteria

    • Develops scoring models and approval logic

    • Monitors loan performance and repayment behavior

    Risk Management Team

    • Identifies and mitigates credit, fraud, and operational risks

    • Sets exposure limits and default thresholds

    • Conducts stress testing and portfolio analysis

    Customer Support Team

    • Handles loan inquiries, complaints, and repayment issues

    • Assists users with loan terms, extensions, or disputes

    • Escalates unresolved cases to compliance or legal teams

    Compliance Team

    • Ensures adherence to NDPA, CBN, and state lending laws

    • Reviews loan documentation and disclosures

    • Manages regulatory reporting and audit readiness

     

     

     

     

     

    3. Loan Product Types

    • Personal Loans: Short-term unsecured loans for personal use

    • Salary Advance: Loans tied to verified salary accounts

    • Microloans: Small-value loans for informal sector users

    • Consumer loan

    • School loan

    • SME Loans: For registered small businesses (subject to documentation)

     

    4. Eligibility Criteria

    • Nigerian resident aged 18+

    • Valid BVN and NIN

    • Active bank account

    • Verified income source or transaction history

    • Satisfactory credit score (internal or external bureau)

     

    5. Loan Terms

    Parameter

    Details

    Loan Amount

    ₦5,000 – ₦500,000

    Tenure

    7 days – 12 months

    Interest Rate

    2% – 8% monthly (APR disclosed upfront)

    Processing Fee

    1% – 8% (deducted upfront)

    Late Payment Penalty

    0.5% daily or ₦500 flat (whichever is higher)

    Repayment Method

    Direct debit, USSD, or app wallet

     

    6. Loan Application Process

    1. User Onboarding: KYC verification, consent collection

    2. Loan Request: User selects amount and tenure

    3. Loan application processing fees

    4. Credit Assessment: Automated scoring using:

    • Bank transaction history

    • App usage behavior

    • External credit bureau data

  • Offer Presentation: Terms shown clearly with APR, fees, and repayment schedule

  • User Consent: Digital acceptance via OTP or biometric

  • Disbursement: Instant transfer to user’s bank account or wallet

 

7. Repayment & Collections

  • Automated reminders via SMS, email, and push notifications

  • Auto-debit on due date

  • Grace period of 2 days before penalties apply

  • Escalation to collections team after 7 days overdue

  • Reporting to credit bureaus after 30 days default

  • The company has the right to directly debit your other bank account

 

8. Data Protection & Consent

  • All loan-related data is encrypted and stored securely

  • Users must consent to:

    • Credit checks

    • Data sharing with bureaus and payment partners

    • Use of behavioral data for scoring

 

9. Risk Management

  • Daily monitoring of loan portfolio performance

  • Dynamic adjustment of credit limits and interest rates

  • Fraud detection using device fingerprinting and transaction patterns

 

10. Customer Support

  • In-app chat and email support for loan queries

  • FAQs and loan calculator available in the app

  • Escalation matrix for disputes and complaints

 

11. Regulatory Compliance

  • Adheres to:

    • NDPA 2023 (Data Protection)

    • CBN Consumer Protection Framework

    • Money Lending Laws of Lagos State

  • Monthly reporting to relevant authorities

 

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